Skip to content

Billing Profiles ​

Personal payment accounts that contain your billing information and enable paid features.

Overview ​

Personal Access Only

Billing Profiles are personal and can only be accessed by their owner.

Access your Billing Profiles at portal.cloudpirates.io/billing.

Creating a Billing Profile ​

  1. Navigate to portal.cloudpirates.io/billing
  2. Click "Create Billing Profile"
  3. Enter your billing information (see Billing Information below for what each field means)
  4. Save the profile

Billing Information ​

Profile Name ​

Display name used for identification and organization purposes.

Address Details ​

Required information:

  • Street address
  • City
  • Postal code / ZIP
  • Country
  • Company name (optional)
  • Tax ID / VAT ID (if applicable)

Invoice Email Addresses ​

Add email addresses to receive invoices:

  1. Navigate to Billing Profile settings
  2. Click "Add Email Address"
  3. Enter email address
  4. Confirm

Multiple Emails: Add multiple addresses to send invoices to different recipients.

Disable Email Delivery: Toggle "Send invoices by email" off to only access invoices in the portal.

Purchase Order Number ​

Assign a custom identifier to all invoices from this Billing Profile.

Purchase Order Number Usage

It appears on all invoices from this profile and in the subject line of invoice emails. You can update it anytime.

Managing Billing Profiles ​

Edit Profile ​

  1. Navigate to portal.cloudpirates.io/billing
  2. Select profile to edit
  3. Update information (name, address, purchase order number)
  4. Save changes

Changes apply to future invoices.

Delete Profile ​

Requirements:

  • No active assignments to workspaces or services
  • No transactions exist

Transaction History Is Permanent

Once a profile has any transactions, it's retained indefinitely for accounting and compliance, even after you remove its workspace and service assignments.

Steps:

  1. Remove all workspace/service assignments
  2. Navigate to profile settings
  3. Click "Delete Profile"
  4. Confirm deletion

Transfer Billing Profile ​

Billing Profiles can be transferred to a different user by CloudPirates support.

How to Request:

  1. Contact support@cloudpirates.io
  2. Provide:
    • Billing Profile ID
    • Current owner email
    • New owner email
    • Reason for transfer

Assignments ​

Assign to Workspaces ​

Link Billing Profile to workspaces to enable paid features:

  1. Navigate to workspace settings
  2. Go to billing section
  3. Select Billing Profile
  4. Confirm assignment

Learn more about workspace billing →

Multiple Assignments ​

One Billing Profile can be assigned to multiple workspaces and services at once, so they're all covered by a single invoice.

API Reference ​

For billing profile listing, creation, updates, and deletion requests, see the Billing API reference.